Shipping policy
Last updated: 26 September 2026
Australia
- Free standard shipping on orders of A$100 or more. Orders under A$100 ship for A$11.
- Delivery usually takes 7–14 business days from dispatch.
International
We ship to Canada, the United States, the United Kingdom, Ireland, New Zealand, Singapore, Hong Kong, Japan, South Korea, Malaysia, Israel, the United Arab Emirates, Norway, Switzerland, Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Italy, the Netherlands, Poland, Portugal, Spain and Sweden.
- Standard international shipping is A$20.
- Delivery usually takes 10–25 business days from dispatch.
- Import duties, taxes or customs fees charged by the destination country may apply and are the customer's responsibility.
Shipping costs for your order are always shown at checkout before you pay.
Tracking
Once your order ships, we will email you tracking details where available.
Delays and lost parcels
Delivery times are estimates and can be affected by carrier delays, customs and public holidays. If your order has not arrived within the expected time, email us at koscigear@outlook.com with your order number and we will help track it down.
Contact
LoftRest™, 28 Artemis Dr, Cranbourne East VIC 3977, Australia
Phone: +61 450 213 111
Email: koscigear@outlook.com